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Cancel a reservation

If a guest calls to cancel his reservation – here is the perfect solution!

Find the desired future reservation and open the appointment.

Now right-click on “Reservation” at the appointment status, the context menu “Cancel Reservation…” 1 is displayed.

Click on it to request the cancellation reason 2. Enter this, click [OK] and confirm with [Yes] 3.

The appointment view shows the appointment status with “Cancellation” and “Cancellation reason” 4.